VHC’s leadership team and staff professionals have made their careers in the hospital and healthcare industries. They understand firsthand the challenges and opportunities our clients face.
Kyle is an experienced healthcare executive with deep expertise in operations, solution and technology design, and driving innovation for the revenue cycle. His career includes leadership positions at premier healthcare consulting, technology, and BPO companies that include: Stockamp & Associates/Huron, SCA, MedeAnalytics, Deloitte, and Optum360.
These experiences and industry knowledge help to drive innovation and guaranteed results in our services.
The founder of VHC, Inc., Lloyd Vaughan originally launched his revenue cycle consulting business in 1996 after 21 years as a chief financial officer for hospitals and healthcare companies and institutions. They include Catholic Health Partners, Christus Santa Rosa Healthcare, and Houston Methodist Hospital.
Lloyd began his career as a CPA with Ernst & Ernst, (now Ernst & Young). He has continuously served healthcare financial professionals, institutions, and the industry throughout a career spanning four decades.
Lloyd holds a bachelor’s degree in accounting from the University of Kansas. A member of the Healthcare Financial Management Association, he has been honored as an HFMA Certified Fellow. Lloyd has served nationally on HFMA’s board of directors and locally as a chapter president. He is a member of the American Institute of CPAs.
Tanya Hawkins’ career comprises more than 17 years of experience in hospital revenue cycle operations and management. An accomplished healthcare systems leader, team-builder, and process-improvement expert, she has held positions ranging from internal auditor to regional reimbursement director to revenue cycle director.
At VHC, her passion is developing and delivering high-quality services that resolve revenue cycle challenges, including those she’s experienced firsthand.
By pursuing that goal, Tanya has expanded VHC’s services and integrated processes that streamline operations and interactions with clients. Tailored audit methods identify client-specific revenue cycle issues and opportunities. Continuous staff training and education ensure complete compliance and quality standards that stand up to industry audits.
In addition, working with state hospital associations, Tanya has written payment policies to redistribute state revenues from provider taxes. At the national level, she actively contributes her expertise to the Centers of Medicare & Medicaid Services to create positive regulatory changes.
Tanya holds an MBA in accounting and financial management from the Keller Graduate School of Management and a bachelor’s degree in accounting from DeVry University.
A healthcare revenue cycle professional for more than 13 years, Candice Daszewski has analyzed and managed front and back-end operations ranging from physician practices to acute care hospitals. At VHC, she leads the national account management team. She takes pride in being a client advocate and strives to build highly productive, long-term client relationships.
Significant experience in hospital finance operations as well as consulting gives Candice a “both sides of the desk” perspective. Front-line positions have included billing manager, revenue cycle project manager, and client manager. VHC clients benefit from her ability to understand and anticipate client needs and to fulfill client expectations.
Candice holds a master’s degree in healthcare administration from Seton Hall University and a bachelor’s degree in education from Hofstra University. She has received the Certified Revenue Cycle Executive designation from the American Association of Healthcare Administrative Management (AAHAM). Active in the industry at the local level as well, she is a member of the Gulf Coast Chapter of the Healthcare Financial Management Association and the Bluebonnet Chapter of the AAHAM.
Wendy Kennedy leads the Revenue Cycle Consulting Practice at VHC. During nearly 25 years in reimbursement compliance and hospital operations, Wendy has served clients of various sizes and specializations from Critical Access Hospitals to multi-facility university health systems. She is committed to ensuring maximum deserved reimbursement while maintaining the highest compliance standards.
Wendy’s tenure as President of Kennedy Healthcare Consulting, LLC, spanned 12 years. She has successfully led engagements in nearly every area of the revenue cycle: process improvement, denials management, charge description master review and redesign, charge capture operational assessments, coding compliance assessments, and others. Her expertise extends to project management and education and training.
She holds a Bachelor of Science degree in Healthcare Management from Franklin University and is a registered health information technician (RHIT) and an ICD-10-approved trainer as designated by the American Health Information Management Association (AHIMA). An active member, she has served on the board of directors for the Ohio Health Information Management Association. Wendy is a Certified Coding Specialist (CCS), certified by the American Health Information Management Association and is also a member of the Healthcare Financial Management Association.
Twenty years of healthcare management and client services enable Al Sarofim to understand thoroughly the complex decisions revenue cycle professionals must make today. He takes pride in being a highly supportive and productive partner, helping his clients solve problems and take advantage of opportunities.
Before joining VHC, Al served the healthcare field as a manager with The Vitality Group, Advocate Health Care, and CVS Caremark. At Quest Diagnostics he was a member of the President’s Club, which recognizes the firm’s top 5 percent business development professionals.
Al is an adjunct professor of healthcare at Westwood College, a certified revenue cycle representative (CRCR), and a certified six sigma green belt in quality improvement. He has been active in the Healthcare Financial Management Association and the American College of Healthcare Executives. A cum laude graduate of Northern Illinois University, Al also holds a master’s of business administration degree (magna cum laude) from the Wayne State College.
A certified medical sales professional, Frank Morelli offers clients more than 20 years of experience in financial services and technology. Based in the Chicago area, Frank serves hospital accounts nationally.
Serving hospital managers at all levels, including the C-suite, Frank has a variety of skills and experience, including performance optimization, on-line automated financial software and enabling complex organizations to achieve their financial goals.
In addition, Frank offers a diverse corporate background. A winner of several sales awards, he has previously served in senior and national account management and business development positions at several companies, including More Concepts, Inc.; Capital One Financial, and Encyclopedia Britannica E-Learning.
Frank is a cum laude graduate of St. Norbert College, De Pere, Wisconsin. Frank has a bachelor’s degree in business administration with concentrations in finance and communications. As a volunteer, he is an advisor to Soccer Charity, a not-for-profit that improves the lives of underserved children through complementary educational and sports activities.
Knowledgeable and with hands-on experience in meeting the challenges of hospital finance and revenue cycle operations, Mike Weeks has served as the chief financial officer for several hospitals over a 20-year career. As a result, he brings both breadth and depth to VHC clients with perspectives ranging from computer programmer to staff accountant to C-suite executive.
Clients find Mike’s clear understanding and appreciation of the complexities facing today’s revenue cycle professionals especially valuable. He knows firsthand how managers are often asked to show expertise in technology, finance, business management, and hospital operations all the while staying up to date in a changing regulatory environment.
He holds bachelor’s degrees from Southeast Louisiana University in accounting and in business management and is a Healthcare Financial Management Association Fellow. As industry leaders, Fellows are charged with “raising the standard of practice through consistent participation in professional development activities and service to the healthcare finance industry.”
The new compliance challenge
Non-compliance can cause real headaches for revenue cycle managers and their hospitals. The problem is that compliance pitfalls are myriad and will likely get worse. Good intentions and commitment simply aren’t enough. Real expertise, prevention, and continuous review of new requirements and practices are essential.
Too many codes, not enough coders
With coder shortages estimated at 20 to 30 percent, finding capable coders can be tough. The need is complicated because true productivity comes not just from training but also from experience. It’s essential that revenue cycle operations have flexible, highly reliable sources of talented coders available to work remotely or on-site as needs change.